Shipping policy

BloomCraft provides global shipping services for gardening tools and home living products. The following shipping rules apply to all orders on our website to ensure transparent and standardized logistics services.

1 Order Processing Time

All orders will be processed and shipped within1–3 business days after successful payment. Orders on weekends and official holidays will be processed on the next working day. We will strictly inspect and package the products before shipment to ensure intact delivery.

2 Shipping Scope & Carriers

We support shipping to most countries and regions around the world. We cooperate with reliable international logistics carriers to provide stable and trackable shipping services. After the order is shipped, we will send a unique tracking number via email, and you can check the logistics status in real time through the official logistics channel.

3 Delivery Time

Domestic US orders: Estimated delivery within 3–7 business days. International orders: Estimated delivery within 7–20 business days, depending on regional logistics efficiency and customs clearance progress. Extreme weather, customs inspection, and remote regional transportation may cause slight delays, which is beyond our control.

4 Shipping Fees & Free Shipping

Shipping fees are automatically calculated based on product weight, volume, and delivery destination. We will launch regular free shipping threshold activities from time to time. The specific free shipping rules are subject to the latest activity announcement on the website.

5 Customs & Duties

For international orders, any import duties, taxes, and customs clearance fees generated by the destination country shall be borne by the customer. We will not bear any additional customs fees caused by international logistics. Please understand and abide by the local customs policy of your country/region.

6 Lost & Damaged Package

If the package is lost, severely damaged, or missing parts during transportation, please contact our customer service within 48 hours after receiving the package and provide relevant photos and tracking proof. We will verify the situation and provide re-delivery, refund, or compensation solutions according to the actual situation.